Privacy Policy

Effective Date: January 1, 2025 Last Updated: December 21, 2025

InteractiVR ("we," "our," or "us") operates InteractiVR, an AI-powered interview training platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VR application, desktop application, and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using InteractiVR, you agree to the collection and use of information in accordance with this policy.


Information We Collect

Information You Provide

Account Information:

  • Name

  • Email address

  • Password (encrypted)

  • Organization name (if applicable)

Profile Information:

  • Resume text (when you paste it for personalization)

  • Job descriptions (when you paste them for practice)

  • Job titles and career information you enter

Session Data:

  • Your spoken responses during practice sessions

  • Interview transcripts

  • Performance scores and feedback

  • Session duration and frequency

Payment Information:

  • Billing name and address

  • Payment method details (processed securely by our payment provider)

Information Collected Automatically

Device Information:

  • Device type (VR headset model, PC specifications)

  • Operating system version

  • Application version

  • Unique device identifiers

Usage Information:

  • Features used

  • Session frequency and duration

  • Interaction patterns

  • Error logs and performance data

Network Information:

  • IP address

  • General location (city/region level)

  • Internet service provider


How We Use Your Information

We use the information we collect to:

Provide the Service:

  • Power AI-driven interview conversations

  • Generate personalized questions based on your resume and target job

  • Create performance reports and feedback

  • Save your progress and session history

Improve the Service:

  • Analyze usage patterns to improve features

  • Train and improve our AI models

  • Fix bugs and optimize performance

  • Develop new features

Communicate with You:

  • Send account-related notifications

  • Respond to support requests

  • Provide product updates and tips (with your consent)

Ensure Security:

  • Protect against fraud and abuse

  • Enforce our Terms of Service

  • Comply with legal obligations


How We Share Your Information

We do not sell your personal information.

We may share your information with:

Service Providers:

  • Cloud hosting providers (to store data securely)

  • AI/ML service providers (to power conversations)

  • Payment processors (to handle transactions)

  • Analytics providers (to understand usage)

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent: We may share your information for other purposes if you give us explicit consent.


Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service.

Session Data: Retained for the life of your account to show progress over time.

Account Information: Retained until you delete your account.

Payment Records: Retained as required for tax and legal compliance (typically 7 years).

After Account Deletion: We delete or anonymize your personal information within 30 days of your deletion request, except where retention is required by law.


Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you.

Correction: Request that we correct inaccurate information.

Deletion: Request that we delete your personal information.

Portability: Request your data in a portable format.

Opt-Out: Unsubscribe from marketing communications at any time.

Restrict Processing: Request that we limit how we use your data.

To exercise any of these rights, contact us at [email protected].

We will respond to your request within 30 days (or sooner as required by applicable law).


California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect, use, and disclose

  • Right to Delete: Request deletion of your personal information

  • Right to Opt-Out: We do not sell personal information

  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To make a CCPA request, email [email protected] with the subject line "CCPA Request."


International Data Transfers

InteractiVR is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States.

By using the Service, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.


Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (TLS/SSL) and at rest

  • Secure cloud infrastructure with access controls

  • Regular security assessments

  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


Children's Privacy

InteractiVR is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. If we discover we have collected information from a child under 16, we will delete it promptly.


The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page

  • Updating the "Last Updated" date

  • Sending you an email notification (for significant changes)

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.


Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

InteractiVR Email: [email protected] Website: interactivr.com

For general support inquiries, contact [email protected].


Summary Table

What We Collect
Why
Shared With

Account info (name, email)

To create and manage your account

Service providers only

Resume/job description text

To personalize AI questions

AI providers (processing only)

Session recordings & scores

To provide feedback and track progress

Stored securely, not shared

Device/usage data

To improve performance and fix bugs

Analytics providers

Payment info

To process transactions

Payment processor only

Last updated